Thursday, June 11, 2009

Yummy Flavors!!!


Each Thursday the participants in our program get to sample 3 wonderful flavors of Ben & Jerry's ice cream. We do this not only as a treat, but also the kids are quizzed on what is in each flavor as well as it gives them the opportunity to get accustomed to the flavors and textures. 100 times a day, when customers come into our scoop shop, they ask what is in the flavors. For instance, what is in New York Super Fudge Chunk? Give up? Chocolate ice cream with white and dark fudge chunks, pecans, walnuts, and fudge covered almonds. Are you hungry yet? It is very important for each of our scooper's to know the flavors and what they are made up of as it is part of giving great customer service. Plus, with the increase of food allergies, scooper's must make sure that if someone cannot have nuts, that they do not give some one any flavor that contains nuts.

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